Support

Grievance & Redressal

We are committed to resolving your concerns fairly and quickly. If something is not right, here is how to reach us.

In case of any grievances, complaints, or feedback, write to us at support@synovafin.com.

We value your feedback and will work to address your concern promptly.

Escalation Matrix

If your concern needs further attention, please follow the levels below in order.

1
Level 1 — Nishit Shah
Send an email to Nishit Shah at nishit@synovafin.com.
2
Level 2 — Yash Shah
If you are not satisfied with the response or receive no response within 48 hours, contact Yash Shah at yash@synovafin.com.
3
Level 3 — Chetan Shah
If you are still not satisfied, contact Chetan Shah at chetan@synovafin.com.

In case the grievance is not redressed, the investor can take up the matter with SEBI through SCORES (SEBI Complaints Redress System).