FAQs
Questions families ask us.
If something here is unclear, ask us directly. We would rather explain twice than have you invest without understanding.
Frequently asked questions
Showing 12 of 12 questions.
We help families translate goals into a structured mutual fund investment plan and stay engaged as life changes.
That can include mapping goals and timelines, understanding risk, selecting a suitable mix of mutual fund schemes under Regular Plans, reviewing the allocation periodically and helping with transactions and servicing. We also help identify protection and estate-planning gaps and, where required, coordinate with appropriately authorised professionals.
Protection and clarity come before growth.
We work best with families who value a documented process, long-term thinking, diversification and calm decision-making through market cycles.
We may not be the right fit if you want short-term trading, frequent portfolio changes, predictions about the next market move or constant comparisons with someone else's portfolio. A good relationship requires patience, openness and a willingness to follow an agreed process.
We will not predict short-term market movements, trade simply to create activity or promise quick wealth. We will not change a sound plan because of a headline or a difficult quarter.
Sometimes the correct recommendation is to stay with the agreed plan. When a change is appropriate, we will explain what changed, why it matters and what action is proposed.
Chetan started this practice thirty-five years ago. Both of us grew up around it. Our own family money has been invested through the same philosophy we use with clients, through every crash since the early nineties.
Here is what that taught us.
Our favourite holding period is forever.
Wealth building is boring. That is exactly why it works.
Less churn, more returns.
Fund return and investor return are two different numbers. The gap between them is behaviour.
Some funds in your portfolio will do badly. That is the design working, not the design failing. Judge the portfolio, never the individual scheme.
Corrections are normal. The long-term direction has been up in every decade we have watched.
If you are convinced about something, back it with a real allocation. Half-hearted conviction produces half-hearted outcomes.
Compounding only gets interesting after a long time. Thirty-five years in, we feel like we are still early.
We are students of this market and always will be. We have made mistakes. The point was never to avoid them, it was to not repeat them.
No. SYNOVA does not take custody of client money or units.
Mutual fund investments are made in the investor's name. Money moves from the investor's registered bank account through the applicable regulated transaction platform to the relevant AMC, subject to that platform's process. Transactions require the investor's approval through the applicable email, OTP or mandate process.
Mutual fund values fluctuate and carry market risk. Please read the relevant scheme documents before investing.
Our persistency ratio is 98%, and we hope to be with your family for life. But if you want to leave, you leave. No questions, no retention call, no friction.
We do not hold your assets. Your investments are in your name. You can move your ARN to another distributor, manage the portfolio yourself, or redeem it, and none of that needs our permission.
We rarely recommend lock-in products, so your portfolio stays liquid and under your control.
If SYNOVA shut its doors tomorrow, your money would be untouched. Your investments sit with the AMCs, regulated by SEBI and AMFI. A distributor's status has no bearing on them.
Most of your lifetime return comes from three decisions: knowing what the money is for, getting the asset allocation right, and staying diversified. Fund selection and market timing barely register next to those.
The bigger part of what we do is stopping mistakes. One panic redemption in March 2020, one all-in bet on a hot sectoral fund, one lapsed term policy at the wrong moment. Any of those costs more than a decade of commission.
Assume good help costs about 1% a year of your portfolio.
If someone helps you sidestep errors that would have cost far more than that, and saves you the time and the decision fatigue that comes with managing this alone, then the 1% is not a cost. It is the price of the outcome.
We earn roughly 0.60% a year through the regular plan structure, paid by the AMC out of the scheme's expense ratio. You do not write us a cheque. You will always know what we earn if you ask.
We invest our own family's money the same way, in the same schemes, on the same logic. We think that earns us the right to charge for it.
Professional guidance has a price. Going without it usually has a bigger one.
We focus on suitability, asset allocation, diversification, time horizon and portfolio construction. Our review uses scheme documents, AMC material, portfolio characteristics, risk information, fund-manager interactions and relevant industry research.
The objective is not to react to daily noise. It is to choose an understandable structure, review it periodically and make changes only when the underlying case or the family's circumstances change.
No, and we would be suspicious of anyone who says they can.
Fund selection contributes something like 5% to how your portfolio ends up. The rest comes from getting your asset allocation right for your goals and risk appetite, rebalancing when it drifts, and judging the portfolio as a whole rather than obsessing over the one scheme that lagged.
Last year's top performer is a poor guide to next year's. We are not in the business of chasing it.
An annual review is sufficient for many families, but the relationship is not limited to a calendar. Contact us when you want to invest or withdraw, or when a job, child, home, health event, inheritance or other life change affects the plan.
We will contact you between reviews when there is a genuine need for information or action.
We prefer simple, diversified investments that can be understood and held with discipline. The objective is to support your goals, not to chase annual outperformance.
Recommendations consider your goals, risk profile, time horizon and existing allocation. Every final transaction remains under your control and requires your approval.
If this sounds like the way you want your investments handled, the next step is a conversation. There is no obligation to invest. We want to understand your situation, and you should understand how we work, before either side commits.
